Orders & Payment

It is safe to purchase products on our website. If you have no confident in purchasing online, then you can use the other alternative ways to make an order. You may contact us through phone or our Facebook page.

1. Phone Order
To order by phone, please give us a call @ 082-410223. Then, we will collect your delivery details (address and phone no.) and the product that you wish to purchase. Payment can be made through online banking or cash on delivery.

For cash and delivery, it is ONLY eligible for Kuching, Sarawak.

2. Website Order
To order online, you need to browse the product and add it into the cart. Before checkout, you are able to review the items. Then proceed to make payment by clicking on the checkout button.

3. Online Facebook Order

To order through Facebook, you need to search for our official company page on Facebook – Innovest Engineering & Co. Send us a message regarding the products that you wish to purchase, a sales representative will attempt to you shortly.

*Delivery address and phone number
To place order by phone or online make sure your delivery address is given correctly according to your cardholders address. We want to ensure that the products are able to reach you. In case the delivery address is given wrongly, the shipping company will give you a call based on the phone number you have provided.

**Delivery time
We will try our best to process the orders within 1-3 working day. We estimate the time taken for the arrival of goods to be 2-7 working days. In case your order has not arrived after 7 working days, please give us a call @ 082-523422. For certain heavy machines, we will contact you and arrange the shipment/transportation to your respective areas.

***Please take note that we do NOT store any credit/debit card details. Any card details taken are entered directly into our card machine or online terminal, this means your details are completely safe and secure. For security purpose, please do NOT include any card details in emails.

You will receive a confirmation email once you have successfully placed your order. Please check through the confirmation email to ensure all details are correctly filled.

Payment & Shopping Guidelines
Online payments can be made through ipay88 and paypal which accept MasterCard, Visa, American Express, Maybank2U, CIMBClicks, AllianceOnline, AmBank, HongLeong Online, RHB Bank, UOB, Bank Islam, PbeBank, AffinBank, FPX, WEB CASH, BSN, iRakyat, Paypal.

Price & Stock
We make our greatest effort to provide accurate prices, product descriptions and inventory level. However, we reserve the right to change the prices and quantities without prior notice.

If we are unable to fulfil order due to the product that is unexpectedly out-of-stock, you will be inform and given notice with an option of either to keep or cancel the order. However, there will be a maximum delay of 3 working days before refund is made.